- Domestic 3-5 Business Days
- International 7-12 Business Days
Please Allow 2 weeks before emailing in regards to package location. These are estimated shipping times base off the postal providers we use. Your product could arrive sooner or later. All orders will receive a tracking number and steady updates as your order get closer to its destination.
- Please allow 5-7 Weeks
What is a Pre Order ?
order (an item of merchandise) before it is available, with the understanding that it will be shipped later.
If an item is on preorder it will be listed in the product name. Please allow 7 weeks to pass from the date listed on the product you purchased before contacting about package location.
Returns and Exchanges
Kulture Original will only review replacement or return requests if Product is broken or with a print error, provided that it is caused by Kulture Original.
The User must contact Kulture Original in 2 business days after the product has been delivered and provide pictures with defects. Kulture Original will review the issue and offer a replacement if it's determine Kulture Original is at fault.
The liability for the products passes to the User when we deliver the products to the carrier. Kulture Original is not responsible for incorrectly provided customer information that results into lost or misdirected shipments.